01 general terms

• Prices are subject to change based on demand.
   
• I have the right to reject any order for any reason.

02 payment

• Currency accepted is either USD or Hungarian Forint and can be paid through PayPal or Credit Card. 
   
• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
   
• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

03 PROCESS & DELIVERY

• The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons.
   
• Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

04 revisions

• You get 3 rounds of changes on the commissioned piece included in the price. The sketch, the line art and the colors. 
   
• A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
   
• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
   
• If your reference is unclear to start with changes will come at an extra charge.

05 copyright & usage

• I, Basienka D. (the artist):
   
  • I reserve the right to cancel and refund the order at any time for any reason.
     
  • I retain all copyrights over the commissioned artwork.
     
  • I will NOT claim the intellectual property (IP) of the commissioned artwork.
     
  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     
  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
     
• You (the customer/commissioner):
   
  • You may upload the commissioned artwork on any website and social channels.
     
  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
     
  • You may NOT alter the commissioned artwork without my (the artist's) consent.
     
  • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
     
  • You retain the rights to the intellectual property (IP).
     
  • You may NOT use the commissioned artwork for commercial purposes, unless 

              we discussed that and i gave a quotation in this light

• The following is considered copyright infringement:​
   
  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     
  • Claiming the artwork as your own
     
  • Altering the artwork without my consent
     
• In some cases, the commercial rights to the image may be purchased.

06 cancellation & refund policy

• The buyer is not allowed a refund once I started working on the commission (after the sketch phase).
   
• If for any reason I am unable to start your commission you will receive a full refund.
   
• If you cancel your order before I started it, you can get a full refund.
   
• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
   
• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

What do you get?​

• Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)
   
• Sketch and/or final sketches that you must accept before I continue the work
   
• Insight and involvement in color plan (depending on the complexity of the commissioned piece)
   
• Full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG, CMYK/8 colors for print, when commercial use is on board, RGB colors when personal. The resolution can be changed if the client ask for it.